People Working in Open Office

WEBSITE SUPPORT PRICING

MONTHLY | WEBSITE SUPPORT PLANS

Designer

STARTER

Monthly

For occasional support

$75

  • Up to 3 change or support requests per mo.

  • One 15 min. support call

  • 72 hour turnaround

  • Basic content changes

  • Dedicated account manager

  • Preferred pricing for additional work requests 

  • Preferred pricing for larger projects

Collaboration

PREMIUM

Monthly

For established businesses

$200

  • Unlimited change or support requests per mo.

  • 1 “advanced feature” integration per mo.

  • Up to 1 hr. support call time per mo.

  • Add 1 new page per mo.

  • 72 hour Turnaround

  • Daily Security & Malware Scan

  • Daily site backup and storage monitoring*

  • Average Response time 24 hrs

  • Urgent Support/Restore if Website is Hacked

  • eCommerce support

  • Initial setup & Improvements Audit

  • Basic content changes

  • Dedicated account manager

  • Preferred pricing for additional work requests Preferred pricing for larger projects

Business Team

ENTERPRISE

Monthly

For large entities

$599

  • Unlimited change or support requests per mo.

  • Unlimited “advanced feature” integration

  • Unlimited “Show me How” videos 

  • Unlimited Phone Support 

  • Ongoing website recommendations

  • Add up to 3 new pages per mo.

  • Dedicated UX Analyst

  • 48 hour Turnaround

  • Daily Security & Malware Scan

  • Daily site backup and storage monitoring*

  • Average Response time 5 hrs

  • Urgent Support/Restore if Website is Hacked

  • eCommerce support

  • Initial setup & Improvements audit

  • Basic content changes

  • Dedicated account manager

  • Preferred pricing for additional work requests Preferred pricing for larger projects

 

ONE-TIME FIX | WEBSITE SUPPORT

Website Mockup

QUICK FIX

Starts at

For occasional support

$150

  • You ask for it, we do it. Includes up to 3 support tasks or changes

Business Video Call

SHOW ME HOW VIDEO

Starts at

For established businesses

$49

  • Recorded video demonstrating how to make a specific change on your website (access the video anytime)

  • $49 per task/change demonstrated in the video