Up to 3 change or support requests per mo.

One 15 min. support call

72 hour turnaround

Basic content changes

Dedicated account manager

Preferred pricing for additional work requests 

Preferred pricing for larger projects

Unlimited change or support requests per mo.

1 “advanced feature” integration per mo.

Up to 1 hr. support call time per mo.

Add 1 new page per mo.

72 hour Turnaround

Daily Security & Malware Scan

Daily site backup and storage monitoring*

Average Response time 24 hrs

Urgent Support/Restore if Website is Hacked

eCommerce support

Initial setup & Improvements Audit

Basic content changes

Dedicated account manager

Preferred pricing for additional work requests Preferred pricing for larger projects

Unlimited change or support requests per mo.

Unlimited “advanced feature” integration

Unlimited “Show me How” videos 

Unlimited Phone Support 

Ongoing website recommendations

Add up to 3 new pages per mo.

Dedicated UX Analyst

48 hour Turnaround

Daily Security & Malware Scan

Daily site backup and storage monitoring*

Average Response time 5 hrs

Urgent Support/Restore if Website is Hacked

eCommerce support

Initial setup & Improvements audit

Basic content changes

Dedicated account manager

Preferred pricing for additional work requests Preferred pricing for larger projects